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Accessibility statement

Accessibility statement for Health Innovation Oxford and Thames Valley

This accessibility statement applies to the following websites (collectively referred to here as ‘this website’):

This website is run by Health Innovation Oxford and Thames Valley. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet: My Computer My Way has advice on making your device easier to use if you have a disability.

How accessible is this website?

We know some parts of this website are not fully accessible:

  • Images with missing or unsuitable alternative (alt) text. This fails WCAG 1.1.1 Non-Text Content.
  • Images that contain text (exceptions are permitted for logos and other situations where the presentation of the text is essential and cannot be achieved in another way). This fails WCAG 1.4.5 Images of Text.
  • Images with insufficient contrast. This fails WCAG 1.4.3 Contrast (Minimum) and WCAG 1.4.11 Non-text Contrast.
  • Headings not structured or used correctly. This fails WCAG 1.3.1 Info and Relationships.
  • Links that do not make sense when their link text is read in isolation. This fails WCAG 2.4.4 Link Purpose (In Context).
  • Videos with inaccurate or incomplete captions. This fails WCAG 1.2.2 Captions (Prerecorded).
  • Videos containing significant visual content that isn’t presented in another format. This fails WCAG 1.2.3 Audio Description or Media Alternative (Prerecorded).
  • Headings that do not describe the topic or purpose. This fails WCAG 2.4.6 Headings and Labels.

Many older documents have accessibility issues, such as being tagged incorrectly, insufficient colour contrast, or using images to present text. You can request this information in a different format using the ‘Feedback and contact information’ section below.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within 21 days.

If you cannot view the map on our ‘how to find us’ page, call or email us for directions:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

If you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

How to contact us:

Technical information about this website’s accessibility

Health Innovation Oxford and Thames Valley is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Images with missing or unsuitable alternative (alt) text. This fails WCAG 1.1.1 Non-Text Content.
  • Images that contain text (exceptions are permitted for logos and other situations where the presentation of the text is essential and cannot be achieved in another way). This fails WCAG 1.4.5 Images of Text.
  • Images with insufficient contrast. This fails WCAG 1.4.3 Contrast (Minimum) and WCAG 1.4.11 Non-text Contrast.
  • Headings not structured or used correctly. This fails WCAG 1.3.1 Info and Relationships.
  • Links that do not make sense when their link text is read in isolation. This fails WCAG 2.4.4 Link Purpose (In Context).
  • Headings that do not describe the topic or purpose. This fails WCAG 2.4.6 Headings and Labels.

We will work through the media library to test the accessibility of images published since 23 Sept 2020 and fix any issues relating to use of text and compliance with contrast guidelines. We will also check for appropriate alt text. All images added in future will be checked for accessibility.

Headings and links will be checked when pages are updated.

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations, regulation 4 2(a), do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Third party content

We embed content from Twitter/X and YouTube on this website. This is exempt from the accessibility regulations under regulation 4 2(e) as it is third-party content that is neither funded nor developed by, nor under the control of, Health Innovation Oxford and Thames Valley.

Videos

The accessibility regulations, regulation 4 2(b), do not require us to fix pre-recorded time-based media published before 23rd September 2020.

What we’re doing to improve accessibility

We are continuing to review and update our content in line with the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 22 September 2020. It was last reviewed on 17 January 2024. It will be reviewed in autumn 2024.

It was tested in September 2020 by the Oxford University Hospitals NHS Foundation Trust Information Management and Technology Web Team.

We used this approach to deciding on a sample of pages to test: Website Accessibility Conformance Evaluation Methodology (WCAG-EM). Documents were not tested as part of this audit. We know that they have a large number of accessibility issues. We will work through the media library to test the accessibility of documents published since 23 Sept 2020 and fix any issues. All documents added in future will be checked for accessibility.

Last update: 17th January 2024 at 15:16