Working with patients, carers and the public – getting it right
26 February 2020 – Oxford
Involving patients and the public in the work of healthcare and research is often accepted good practice. However, healthcare staff can find it challenging to do this in a way that works well for all involved. Patients and the public may also find that they are unclear about the best way to get their views across. This workshop will explore why working together is so important and ways to make it most effective. This workshop is for patients, carers and the public, and healthcare staff from care, research or education.
Douglas Findlay is an enthusiastic advocate of the NHS, he is involved with a number of NHS organisations in a lay capacity where he attempts to be an “honest mirror”. Douglas is currently an NHS patient and has been a carer and advocate. He started his voluntary work with the NHS as a board member of his local Healthwatch and as a Patient Leader at his Local Acute and Community Mental Health Trusts. His involvement work has grown over time and now includes local, regional and national projects.
Siân Rees is the Director for Patient and public Involvement, Engagement and Experience for the Oxford Academic Health Science Network. She also carries out research on experiences of health and healthcare at the University of Oxford. Siân has a background in public health medicine with over a decade of policy development experience at the Department of Health and as a clinical advisor at NICE. Prior to this she was Director of Mental Health on board of a Trust in Liverpool. Throughout her career Siân has endeavoured to hear what matters most to those she is working with and to incorporate this into action. This has proved to be a repeatedly humbling experience, easy in theory but hard in practice.
Presentation slides available here
Inclusion for all? Working with the seldom heard
14 November 2019 – Milton Keynes
Ensuring that health services, research and education meet the needs of people from all walks of life is vital. To achieve this we need to work in partnership with people from diverse communities, for example black and ethnic minorities and the LGBTQ+ community.
This often means we need us to work differently, to go to different places, meeting people where they are. In this workshop we heard from a range of speakers from different communities. We discussed how we can work collaboratively to ensure that we include seldom heard voices in our work.
- Nic Bray (LGBTQ+)
- Sally-Jane Davidge (Sensory Loss)
- Mandeep Kaur Bains – Healthwatch Reading (Black, Asian and Minority Ethnic)
- Veronica Barry – Healthwatch Oxfordshire (Working age men)
- Jessica Tilling and Dawn Wiltshire – My Life, My Choice (Learning Disabilities)
- Douglas Findlay – Lead Lay Partner, Oxford AHSN
- Siân Rees – Director of Patient and Public Involvement, Engagement and Experience, Oxford AHSN
Working Together – Keeping a record and measuring impact
25 September 2019 – Aylesbury
With the growing requirement for greater public involvement in all aspects of health and social care, there is a growing need to show what difference it makes. Evaluating the impact of patient and public involvement presents a real challenge to professionals and patients alike. Attendees discussed how to better record their joint work and how to develop ways to evaluate it.
Innovation in Person-Centred Care Conference
14 May 2019 – Oxford
Personalisation of care underpins the NHS Long Term Plan. To support new thinking in this area the Oxford AHSN hosted an Innovation in Person-centred Approaches conference with Health Education England.
This conference was attended by approximately 120 people. It brought together theory and practice from across care, research and education in an interactive conference for practitioners, patients, educators, researchers and managers from health and social care. It was an opportunity to hear about innovations, share ideas and develop connections.
The diverse and rich agenda covered the relevance of the arts, dancing to prevent falls, developing relationships through shared housing, seeing beyond the patient to the person and the value of empathy for both staff and patients.
See the programme here and presentations below:
- Advance care planning for dementia care – Rhonda Riachi View slides here
- Ageing Well: supporting integrated personalised care for older people – Martin Vernon View slides here
- Arts and medicine – Iva Fattorini View slides here
- Creating with care – Angela Conlon View slides here
- Dance to health, falls prevention programme for older people – Karen Hamilton View slides here
- Delivering person-centred care through care and support planning – Sylvie Thorne/Claire Scott/Julia Coles View slides here
- A game of two halves – Tina Coldham View slides here
- Mental and physical wellbeing: long term care innovation for the whole person – Rhonda Riachi/Chris Allen/Annie Sillence View slides here
- Patient, participant and person: what’s in a name? – Matthew Lariviere View slides here
- Peer support and self-management – Karen Owen View slides here
- Supporting people to live gloriously ordinary lives – Tricia Nicoll/Sally Ellis View slides here