Performance against new early intervention (EI) access and waiting time standards has consistently met the proscribed targets and teams are performing well compared to other parts of the country – consistently above 75%.
Quality champions have been appointed for each EI service in the Oxford AHSN region. They help to improve the quality and completeness of data.
Training has been provided for staff so they are better able to deliver NICE concordant interventions more frequently. This training has included:
- Positive and Negative Syndrome Scale (PANSS)
- Comprehensive Assessment of At-Risk Mental States (CAARMS)
The Berkshire EI team has developed a Tableau dashboard to graphically represent data. This was presented at the NHS Health and Care Innovation Expo in September 2016. Tableau allows for EI data to be gathered daily and for performance to be closely monitored, making it easier to target potential referral to treatment time breaches and improve performance.
‘Patient Knows Best’ has been rolled out by psychology colleagues in Oxfordshire and Buckinghamshire since November 2016. This pilot will be evaluated at the end of a year-long trial to assess efficacy (reduction in missed appointments, travel time and paper forms etc.). Berkshire is developing a pilot using the SilverCloud app and Skype to conduct supervision and, later on, patient consultations.
Our Best Practice Steering Group agreed a strapline for the EIP Network: ‘Better Futures. Brighter Lives’.